Jennifer has passed the first set of her ITIL exams. She got an 82% grade. It is one of the highest grades achieved by anybody who has taken the ITIL exams at The Company.

Good. I am proud of her. Jennifer has worked hard to achieve that result. I just hope that before she rushes headlong into the next set of ITIL studying, she can obtain something of what life coaches would call a better "Life/Work" balance, because she is dismally failing at achieving that.

The Company are pushing to get all staff to take ITIL exams. I have told them to get stuffed, unless the studying and the exams can be done in work time or as paid overtime. I have said that I do not intend to utilise a single second of my unpaid own time on something that I believe will bring no benefit to myself or to The Company. The Company are unhappy at my attitude and I am not the only one.

I spoke to a guy today who discovered that the studying of ITIL and the taking of the exams had been put as task to achieve on his annual appraisal form. He refused to sign it, giving reasons for declining very similar to those I detailed above. The Company were expecting him to do a lot of work in his own time and The Company had no right to tell him what to do outside of work.

A few people have taken the exams. Quite a lot have not.

Career? What career?