I was talking to a customer today on the telephone. The quality of the line was bad. I didn't catch the lady's name first time, so I asked her for it again.

"Kayleigh", she said.

I said, "Oh, just like the Marillion song?"

There was an audible sigh. Real irritiation in that sigh. The irritation of having to respond again to the same comment/question.

"Yes. Just like the Marillion song."

Sorry, Kayleigh. I didn't mean to upset you. Blame your Mom and Dad. I bet they loved that song as much as they love you.

What's in a name, eh?